Contact us

To contact us to make an appointment, please call our Central Bookings Team on 01904 721111 during the following times:

Monday: 8am - 4pm

Tuesday: 12pm - 7:30pm

Wednesday: 8am - 4pm

Thursday: 8am - 3:30pm

Friday: 9am - 1pm.

If you're 17 or under, you can also text us on 0797 377 5692. We'll reply to you during office hours on Monday to Friday.

If you have accessibility needs, or for general enquiries, you can use the below contact form. We suggest that you do not give details of any issues of a personal nature (you can read our privacy policy here).

10th June 2025: We are aware that the message on our phone lines does not reflect the new timings. We are working on a solution as soon as possible. Thank you for your patience.

Booking Line Information

To make an appointment please contact our booking and information line on 01904 721111. Booking line opening times:

Monday: 8am - 4pm

Tuesday: 12pm - 7:30pm

Wednesday: 8am - 4pm

Thursday: 8am - 3:30pm

Friday: 9am - 1pm.

17 and Under Text Service

If you are aged 17 and under you can text us on 0797 377 5692. We'll reply to you between 8:15am and 3:30pm, Monday to Friday.

Please include your full name, date of birth, and address when you send us a text.

Clinic Information

If you would like information or advice about sexual health services in North Yorkshire and York visit our clinics page.

Send Us Some Feedback

If you have any compliments or concerns about YorSexual Health, please ask to speak to the nurse in charge or contact York and Scarborough Teaching Hospitals NHS Foundation Trust's Patient Advice and Liaison Service (PALS) on 01904726262 or by emailing PALS.

You can also fill in our feedback form here

You Said, We Did

We welcome comments, suggestion and feedback from members of the public, service users, staff members and partner organisations. Simply click here to complete a form to let us know about your experiences and how we can make further improvements. If you would like to be kept updated about ‘What we did’ with your suggestion, simply include your email address and we will be in touch.

Please only use this contact form for general enquiries, if you have accessibility needs, or it is unsafe for you to call us. We are not able to book you an appointment or give you advice on symptoms via this form. Please call us during opening hours on 01904 721111, or if you are under 17 you can text us on 0797 377 5692.

If you are asking about a service we offer, please take a look at our information pages where you will be able to find details of our service.

Commonly Asked Questions:

I need Emergency Contraception

Do you insert/remove coils?

I need an abortion

Latest posts from YorSexualHealth

@YorSexualHealth

18th June 2025

It’s Cervical Screening Awareness Week. There are over 430,000 people overdue their screening in Yorkshire and the Humber. Are you one of them? You might be overdue because: 😬 You’re anxious 🫣 You’re embarrassed 🤪 You’ve been too busy 👩🏻‍⚕️ It’s hard to book an appointment 👶🏼 You were due whilst pregnant and haven’t yet booked in 🏳️‍⚧️ You have a cervix but may not receive reminders due to your gender marker being male Whatever the reason and however long it’s been, we would love to see you to get you up to date! Cervical screening is the best way to protect yourself against cervical cancer. You can: 📞 Call us on 01904 721111 to book in. We have clinics across the region, and our central bookings team will be happy to help find the best appointment for you. 👣 Attend our next walk in cervical screening clinic. Follow us for more information! Our next one is on Saturday 21st June 2025 in Northallerton, and we’ll soon be back in York, Selby, and Scarborough.

@YorSexualHealth

13th June 2025

Our next walk in cervical screening clinic is at 📍 The Friarage Hospital, Northallerton. We'll be there from 10am - 3pm on Saturday 21st June 2025. If you're overdue your screening, take this as your sign to come along! You'll need to have received your reminder, which you'll currently get every 3 years between aged 25 and 49, and every 5 years between 50 and 64. Cervical screening (smear test) is: ✅ Quick – the actual screening is really fast, so you'll be in and out in no time. ✅ Life saving - screening is the best way to protect yourself against cervical cancer. ✅ Easy – just walk in with your NHS number, no appointment needed. Cervical screening shouldn't be: ❌ Painful - it may be a bit uncomfortable, but there's adjustments that can be made to ensure it's a positive experience. ❌ Embarrassing - our team are highly experienced, and have done hundreds of screenings. We don't care what you look like, if you missed your last wax, or if your tan is patchy. We'll just be pleased to see you. If you can't make this walk in clinic, follow us for information on the next one, or if you'd prefer to attend on a set date and time, call us on 01904 721111 to book an appointment.