Contact us

03.12.24 We are aware of an outdated Covid message that plays when you are on hold and we are in the process of getting this amended. We apologise for any inconvenience this causes.

For general enquiries you can complete the form below with your query and we'll aim to get back to you within 24 hours (Monday - Friday). Please note that we cannot give advice about specific symptoms or infections, this email box is managed by non-clinical staff and clinical information will not be responded to. We suggest that you do not give details of any issues of a personal nature (you can read our privacy policy here).

Booking Line Information

To make an appointment please contact our booking and information line on 01904721111. Booking line opening times:

Monday to Thursday - 8:15am to 5:00pm

Friday - 8:15am to 3:30pm

Saturday - Closed

17 and Under Texting Service

If you are aged 17 and under you can text us on 07973775692. This line is open Monday to Friday, 8:15am to 3:30pm.

Please include your full name, date of birth, and address when you send us a text.

Clinic Information

If you would like information or advice about sexual health services in North Yorkshire and York visit our clinics page.

Feedback

If you have any compliments or concerns about YorSexualHealth please ask to speak to the nurse in charge or contact York and Scarborough Teaching Hospitals NHS Foundation Trust's Patient Advice and Liaison Service (PALS) on 01904726262 or by emailing PALS.

You Said, We Did

We welcome comments, suggestion and feedback from members of the public, service users, staff members and partner organisations. Simply click here to complete a form to let us know about your experiences and how we can make further improvements. If you would like to be kept updated about ‘What we did’ with your suggestion, simply include your email address and we will be in touch.

To email YorSexualHealth please use the following form:

Latest posts from YorSexualHealth

@YorSexualHealth

21st December 2024

Our opening hours are slightly different during the festive period, so please plan ahead if you need sexual healthcare. On Christmas Eve and New Year's Eve, all evening services are suspended including all walk in clinics. All our clinics will be closed on Christmas Day, Boxing Day, and New Years Day. This means some of our weekly clinics may not be running for a couple of weeks and you may be asked to travel to another clinic should you need an appointment within this time. If you need urgent help during our closure periods, please seek advice from NHS 111 or for urgent help (such as for PEP), please visit your local A&E. Please see guidance on the various avenues for support and treatment.

@YorSexualHealth

20th December 2024

STIs (Sexually Transmitted Infections) can be the unwanted Christmas gift that keeps on giving 🎁 Increased mingling during the season means the incidences of common STIs like chlamydia or gonorrhoea, and more serious infections such as HIV and Hepatitis B, often increase. Like any time of the year, your best defence is a condom. For oral sex, you can use a dental dam which is a thin piece of latex which prevents infections passing from genitals to mouth. Being prepared is essential when looking after your sexual health this Christmas - pop a condom or dam into your bag before you head out to get merry 🎄 It's your responsibility to keep yourself safe, ensuring you don't end up with an unwanted gift that you might re-gift to someone else!